- In case the Product(s) you received is damaged or defective, you should return it within 7 days in the same condition as you received it with the original box and/or packaging intact, blank warranty cards, manuals, and all accessories. Once we receive the returned Product(s), we will inspect it and if the Product(s) is found to be defective or damaged, we will process the refund.
- The product(s) which are not under warranty cannot be returned.
- Include the invoice and the reason for the return. If defective, please specify the defect, in a separate sheet of paper and attach it along with the invoice. Please DO NOT write or mark anywhere on the product´s factory packing (carton) or product itself.
Refund Policy :
- Customer can claim for Refund for the purchased Product(s) within 7 days from the date of receiving the Product(s).
- Amount of the Refund only covers the amount of Product(s) purchased.
- Shipping and payment processing charges are non-refundable.
- If a coupon, discount, or special offer was part of the original order, the amount will be deducted as well.
- Refunds will be made through the original mode of payment selected at the time of order generation.
Refund Process :
- Our support team will review the product and if it is qualified for the refund then we’ll issue the Refund.
- If you have paid through electronic means (Credit or Debit card), the paid amount will be refunded to your card.
- The amount paid may take up to a month to reflect in your card statement, depending on individual’s bank process.
- If you have paid through Cash on Delivery, the paid amount will be refunded to your account upon contacting you.
- Should you wish we are able to exchange your order for a different size subject to stock availability and our returns policy. Delivery charges for exchanged products will be the responsibility of the customer.
- If the item you ordered arrived in a damaged/defective condition or was different from what was ordered, it will be eligible for a replacement.
- If an eligible item is out of stock, it cannot be replaced. Only a refund against the returned product will be issued.
- In order to be eligible for a replacement, an item must be within the return window(exact same item).
- Standard delivery charges apply on re-delivery for online exchanges, unless goods are exchanged in accordance with your statutory rights (e.g. they are faulty or not as ordered).